Emergency Guide
Not Sure What to Do? Here's a Quick Guide.
Dental issues can be confusing in the moment: is this something that needs attention today, or can it wait for a regular appointment? Here's a simple guide to help you figure out next steps. When in doubt, just call us, we'd rather talk it through than have you guess.
Common situations
Find What's Happening, Tap for What to Do.
Each one opens to a few simple steps you can take right now. The tag tells you roughly how soon to reach out.
What the tags mean
Call us today
Time matters, call now
Usually can wait
- Rinse with warm water to clean the area.
- Gently floss around the tooth in case something's stuck.
- Avoid very hot or cold foods until you're seen.
- Give us a call. Even a mild but persistent ache is worth checking.
- Rinse with warm water to clean the area.
- Gently floss around the tooth in case something's stuck.
- Avoid very hot or cold foods until you're seen.
- Give us a call. Even a mild but persistent ache is worth checking.
- Save any pieces if you can find them.
- Rinse your mouth with warm water.
- Cover any sharp edges with a bit of dental wax or sugar-free gum if it's uncomfortable.
- Avoid chewing on that side until we can see you.
- Save any pieces if you can find them.
- Rinse your mouth with warm water.
- Cover any sharp edges with a bit of dental wax or sugar-free gum if it's uncomfortable.
- Avoid chewing on that side until we can see you.
- Pick the tooth up by the crown, never the root.
- Rinse it gently. Don't scrub or wipe it.
- If you can, place it back in the socket and hold it there.
- If not, keep it in a small container of milk.
- Get to us as soon as possible.
- Pick the tooth up by the crown, never the root.
- Rinse it gently. Don't scrub or wipe it.
- If you can, place it back in the socket and hold it there.
- If not, keep it in a small container of milk.
- Get to us as soon as possible.
- Keep the filling or crown if you still have it.
- Over-the-counter dental cement from a pharmacy can temporarily protect the area.
- Book a visit to have it properly replaced.
- Keep the filling or crown if you still have it.
- Over-the-counter dental cement from a pharmacy can temporarily protect the area.
- Book a visit to have it properly replaced.
- Rinse with warm salt water.
- Avoid pressing on the swollen area.
- Call us right away. Swelling with a fever shouldn't wait.
- Rinse with warm salt water.
- Avoid pressing on the swollen area.
- Call us right away. Swelling with a fever shouldn't wait.
A simple rule of thumb
When to Call Us, and When It Can Wait.
Give us a call
- Severe or worsening pain
- Swelling, especially with a fever
- Bleeding that won’t stop
- Any trauma or injury to the mouth
- A knocked-out tooth
A regular visit is fine
- Mild or occasional sensitivity
- A small chip with no pain
- A lost filling or crown that isn’t hurting
- A dull ache that comes and goes
Not sure? Call anyway. We'll help you figure out how urgent it is.
We're here for it
Talk It Through with Us. We'd Rather You Called.
We keep same-day slots open every day for urgent problems. Tell us what's going on and we'll help you decide what's next.